Privacy Policy

Last updated: 7 September 2026

This policy explains what personal information ORAVIE ("we", "us") collects when you visit or buy from this store, how we use it, and the choices you have.

What we collect

• Order information: your name, billing and shipping address, email address, phone number, and the contents of your order.
• Payment information: processed by Shopify and its payment providers. We do not receive or store your full card details.
• Device and usage information: IP address, browser and device type, referring pages, and how you move through the store, collected through cookies and similar technologies.
• Anything you send us: messages submitted through the contact form or by email.

Why we use it

• To process, ship, and support your order.
• To communicate with you about an order, a return, or a question you asked.
• To screen orders for fraud and to meet legal and accounting obligations.
• To understand how the store is used so we can improve it.
• To send marketing email, where you have opted in. Every marketing email includes an unsubscribe link.

Who we share it with

We share personal information with service providers who help us run the store, and only to the extent they need it: Shopify (our e-commerce platform), payment processors, shipping carriers and fulfilment partners, and email and analytics providers. We do not sell your personal information.

We may disclose information where we are legally required to, or to protect our rights.

This store is hosted by Shopify, which also processes personal information about your use of it. Shopify's own consumer privacy policy and privacy portal are linked from the Privacy policy shown in the checkout footer.

Cookies

The store uses cookies to keep your cart working, to remember preferences, and to measure traffic. You can block or delete cookies in your browser settings, though some parts of the store may stop working properly if you do.

You can also review your choices on the Your Privacy Choices page.

How long we keep it

Order records are kept for as long as we need them for accounting, tax, and legal purposes, and no longer than that.

Your rights

Depending on where you live, you may have the right to access, correct, port, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, reach us through the contact page and we will respond within the period required by law.

Children

This store is not directed at children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has given us their personal information, contact us and we will delete it.

Changes

We will update this page if our practices change, and we will revise the date at the top when we do.

Contact

Questions about this policy: contact us.